FAQs

What’s the process?

Fill in the form on our homepage and make payment. You’ll then receive an email asking you for a few more details about what you want on your site. Once complete, this form will fly straight to our team, meaning it's time for you to put your feet up and let us do the rest of the work for you. Easy!

How long does it take?

From the moment we receive your completed website content form, our team will swing into action on the development of your site. Your personal account manager will give you a call to confirm the exact due date, but on average a single-page site should take around 5 working days, and 7 for a multi-page site.

If you’ve chosen to have us write your copy, it may take a little longer.

Why is webzoo different from Wix, Squarespace etc?

webzoo uses a wordpress platform but instead of you having to get to grips with how it all works and design it yourself, our team at webzoo does it for you. We provide a simple interface that makes it easy for you to upload your information, then we take care of everything else.

Where is my website hosted?

webzoo’s superfast, secure servers are located in Canada.

What happens if I want to move my website elsewhere

We think you'll find that the value you receive from Webzoo beats the service you'll get with other service providers. We aren't a snake in the grass trying to pull a fast one on you.

If, however, you do wish to leave, you can cancel your service at anytime. You can buy out the value of website for the balance of the months remaining to your 24 month anniversary.

What if I want to make adjustments to the website?

You can make as many changes to the site as you like. We aren't going to leave you to the wolves, just send across your amends, and we will happily make them for you.

If you require a completely new website architecture and functionality, we can discuss how best to deliver your needs.

What if I want you to make the changes to the site for me?

All of our website plans include unlimited updates. 

Why is your service so cheap?

We’ve been building websites since you were knee-high to a grasshopper. We have a slick process and do things efficiently, and we don’t start until you have provided us with all of the information that we need to build your site. You choose the template, the colours, upload the content and then we get busy as a bee.

I don’t like writing. Can you write all of the content for me?

You’re in luck! We have a team of copywriting experts that can make your business sound fantastic. Just select the option when you sign up, give us a bit of background information, and it will appear before your very eyes. You check it, approve it, and we put it into the website. Simple!

I’ve paid for a basic website but now I’d like to upgrade. What should I do?

Did you originally choose the webzoo plan but now you’d like to upgrade to webzoo Pro? Change your mind and want a multi-page site? Or would you like us to take over your copywriting or Google My Business account? Get in touch with your personal account manager via your signup email, or call us.

What’s with your name?

We like to see marketing demands and social channels as animals. In the wild they’ll run you ragged, but tame them and they can work in harmony for you. We’ll give you the tools to tame your digital beasts and get them working for you and your business.